Adesewa Naturalz is not responsible for any duties, brokerages fees or customs charges you may incur.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Adesewa Naturalz or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.
Adesewa Naturalz offers FREE local delivery for orders over $75, all other Orders are shipped via Canada Post Expedited.
Adesewa Naturalz is committed to shipping orders in a timely, efficient manner. Please be aware of the following:
We ship daily. Orders placed after 5 PM will ship the next shipping day.
Shipping timelines are given by the CARRIERS and not us. We integrate carrier rates into our platform. Shipping transit times don't take into account the processing of your order (ie. the picking of products and packing them into boxes) Once your order is packed and picked up by the carrier, the transit times set out by the carrier come into effect.
Orders are not processed or shipped on Saturday or Sunday.
We ship Canada Post Expedited which typically takes 2-3 business days. However, delivery times will vary based on volume and your location.
While Small Packet air or surface are the most economical shipping options from Canada Post, they come with NO TRACKING NUMBER and no guarantee of delivery time. They also take the LONGEST duration to arrive. We strongly recommend NOT choosing these shipping options. There is NO WAY to track your order, no insurance and no recourse of action if your item is lost or destroyed. Please choose Tracked Packet options or higher. Adesewa Naturalz will no be responsible for any lost, damaged or stolen items that are shipped via Small Packet US Air, International Air or Surface.
**Important: We try to be as accurate as possible with our shipping quotes. However shipping charges may vary from the amount indicated by the automatic shipping calculator since the weight calculated on the website may differ from the actual package weight due to the packaging material.
If there is a difference between what the shipping calculator has determined and the actual shipping cost you will be notified and a payment arrangement will be made before your items are shipped. However this mostly occurs with our large quantity wholesale orders