Terms and Conditions
Sample Kit Orders
When you place a sample kit order on our site, you agree to the following:
· Order processing may take 2-4 weeks, this does NOT include shipping, which may take an additional 3-7 business days to receive. In some cases, sample kits can take a little longer depending on inventory.
All orders are subject to being held until your funds have been received. We reserve the right to cancel any order that we feel violates our terms and conditions. With credit card transactions, if the Bill To and Ship To are not the same, at our discretion, we will request a Credit Card Authorization Form to be submitted to us, along with a copy of the Bill To party's Credit Card and Driver’s License for orders to be shipped, otherwise, the order will be cancelled.
If the shipping fee happens to be more than what you paid upon placing your order, you agree that we can bill your method of payment for the remaining shipping charge. We will send you a notice via email communication in advance. If you do not agree with this, we reserve the right to cancel the entire order.
There will be absolutely NO refunds given on digital products.
All sales are final. No refunds will be given on any private label order or sample kit order. Due to the nature of our products, unfortunately we are unable to accept returns once the product(s) have shipped. If you receive defective or damaged merchandise, we will gladly replace the items with proper documentation and proof. We ask that you send us an email to email@example.com. Once your goods have arrived, you will have 2 days to report any issues to us in order to have them replaced. If you receive your goods damaged, we will not be able to refund the order, however we will replace the order at no additional charge to you.
Upon purchasing products from ANZ Labs, we advise you to understand that these products are used at your own discretion. You must do your own research on all items that you decide to purchase from us. ANZ Labs cannot and will not be held responsible for any damages to property or for any physical effects, bodily harm, or injury caused by inadequate knowledge or misuse of a product.
The contents of our website have not been evaluated by the FDA. The information obtained from our site or services is not intended to diagnose, treat, cure, or prevent any disease. The consumer of the product is solely responsible for complying will any and all laws as well as regulations including and not limited to the use of the products and intellectual property rights of third parties. ANZ Labs strongly recommends small lab scale testing for evaluation purposes prior to full commercial manufacturing.
ANZ Labs strives to maintain low prices, however they are subject to change at any time as we reserve that right. Prices do not include sales tax, shipping & handling charges.
Client Service Agreement
All communication will be done via email or by phone. Most projects if not all will require a signed document stating that the client understand the agreement and service taking place. We strive to respond to all emails within 24-48 hours.
Once your project has been started, please keep in mind that additional communication may need to take place throughout the entire process of completing your project. If you have any questions about your project we are available to assist you by sending us an email to firstname.lastname@example.org Subject Line: Private Label
Payment must be received before a project will be started. Payments are due within 24 hours of requesting service otherwise, service is subject to cancellation.
Terms and Conditions Revisions
We may revise and update our Terms and Conditions at any time for any reason. Your continued use of our website following the posting of our revised Terms and Conditions means that you accept and agree to any changes. We advise you to check our Terms and Conditions each time you visit our site as our terms are binding to you when you accept any product or service from us.
*Effective as of October 2020